Zentrack

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ZenTrack is an open source bug tracking system, with integrated project management and help desk solutions. It has a configurable user interface, with administration and internationalization. It works with different databases and platforms. ZenTrack is licensed under the GNU General Public License (GPL).

Contents

[edit] Features

ZenTrack's current features include:

[edit] User Interface

  • A customizable UI
  • The fields and names in each screen are customizable
  • Keyboard shortcuts
  • A compact design to maximize the viewable data
  • Designed for simplicity

[edit] Workflow and Data Management

  • Custom fields allow you to add your own fields
  • Behaviors allow you to set up relationships between fields
  • Approvals and testing can be enforced on a ticket by ticket basis

[edit] Workforce Management

  • Track hours, time estimates, deadlines, and start dates
  • Control employee access per feature and per screen

[edit] Contacts and Customers

  • Maintain a list of organizations or people (customers) related to your tickets
  • Maintain contract agreements and reference items for each contact
  • Associate contacts with tickets for tracking, sorting and viewing

[edit] Accessibility and Monitoring

  • E-mail interface
  • Internationalization
  • E-mail notices
  • Reminders for overdue items

[edit] External links