Talk:Zappos.com
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I've added a listing of several competitors. A listing I believe should be expanded upon. In an effort to create a more neutral tone to this article.--Jlcook 23:09, 1 March 2007 (UTC)
[edit] Some independent sources of information about Zappos
Hi, I’m Chris Smith and I work for a consulting agency representing Zappos. Here’s a list of references and mentions about Zappos that might help to improve the article:
Book entitled “Word of Mouth Marketing” by Andy Sernovitz
Book, "Pop! Stand Out in Any Crowd" by Sam Horn, in Chapter 4 titled "Capture Conversational Catchphrases" (Can be found online by, searching for the book in http://books.google.com and then search within that book for references to Zappos.)
Book, "Powered by Principle: Using Core Values to Build World-Class Organizations" by Amie Devero
Business 2.0 Magazine article: http://money.cnn.com/magazines/business2/business2_archive/2006/12/01/8394993/index.htm
New York Times article: http://www.nytimes.com/2007/05/14/technology/14clothing.html?ex=1336795200&en=cb165f6bb400293f&ei=5090&partner=rssuserland&emc=rss
Business Week article: http://www.businessweek.com/magazine/content/05_49/b3962118.htm
1to1 Magazine article: http://www.1to1media.com/View.aspx?DocID=29934
Direct Magazine: http://directmag.com/casehistories/ecommerce/marketing_workers_paradise/
Fast Company magazine: http://www.fastcompany.com/magazine/99/open_customer-zappos.html
Blog postings:
http://www.zazlamarr.com/blog/?p=240
http://sethgodin.typepad.com/seths_blog/2007/10/do-you-think-th.html
http://consumerist.com/consumer/above-and-beyond/zappos-sends-you-flowers-311369.php
http://www.entrepreneur.com/blog/entry/185838.html
http://blog.guykawasaki.com/2006/08/book_preview_wo.html
http://freakonomics.blogs.nytimes.com/2007/05/17/customer-service-heaven/
http://decker.typepad.com/welcome/2006/12/zappos_10_rules.html
Feel free to contact me via my user page or by email if I can help answer any questions or provide graphics for this or other articles.
Thank you.
Chris Smith Consultant 01:36, 3 November 2007 (UTC)
[edit] Deletion
I deleted the article as blantant advertising. However, because it has a long history, I decided it may be salvageable. First, I cut out all unnecessary external links per WP:EL. Please do not reinsert links. Wikipedia is not a collection of links. I've also removed some non-encyclopedic content. If you work for the company, it's probably best you not edit the article, see WP:COI. I'll work on the article some more later. I recommend looking at some well established articles of similar topics to get an idea of what is appropriate. Also, it may be best to discuss any possible additions here on the talk page rather than being bold and adding it to the article. Regards, Lara❤Love 20:17, 26 November 2007 (UTC)

